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BA – CRM & Data Analytics

Job Code: 02022-00010

At AIEnterprise we pride ourselves at meeting our client’s needs on time and on budget with steadfast integrity. Completeness and professionalism are in our DNA and we currently seek an Account Executive who thrives in an environment of accountability. You will be the lead person on our East coast opportunities and utilize a combination of your own relationships, professional skills and lead generation to grow a thriving pipeline that meets company goals. The ideal person will understand how to match our extensive service capabilities to prospective client needs.

Job Description

Job Role:

  • Lead requirements discovery workshops, document detailed business requirements, produce Business Requirements Document, Functional Specifications Document, work with business and IT project managers to prioritize requirements and resolve conflicts.
  • Extremely strong communication skill
  • Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
  • Collaborate with project/program managers and project sponsors to understand/determine project scope and vision.
  • Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.
  • Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
  • Apply knowledge of the Agile methodology to project deliverables
  • Proficient with essential tools like JIRA, Confluence, Visio

Skills and qualifications:

  • Involved in at least 2 full life cycles of Business / Requirement Analysis for and E-Commerce Projects
  • Proficient in creating User experience mapping and User Journey definitions for omnichannel commerce
  • Measure the effectiveness of your marketing and sales campaigns
  • Evaluate the trends or patterns in data so you can forecast accurately
  • Optimize pricing, up-sell and inventory performance
  • Use customer data to personalize individual experiences
  • Track product categories and individual products over time

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