Our Application Maintenance Services (AMS)
Our Application Maintenance Services (AMS) help in reducing operational costs, improving feature implementation, and improving customer satisfaction
Areas of Support
We support a wide range of enterprise applications across multiple geographies with multiple flexible models inclusive of on-call production support, proactive maintenance, bug-fixing, enhancements and continuous service improvement
- Enterprise applications
- Web applications
- Cloud applications / SaaS
- Mobile applications
Application Management in a Box
These include the most sought after and primary maintenance services towards ensuring that your business critical applications receive adequate care and operate efficiently
- 24x7 support services
- Level 1, 2, and 3 support
- Incident management
- Problem management
- Feature development
- Application monitoring
- Service reporting
Application Modernization
These services primarily focus on legacy applications and modernize their infrastructure, architecture, technology stack, and/or features so that they continue to stay relevant in the future
- Monolith to Microservices
- Cloud Migration
- CI/CD & DevOps implementation
- Upgrade
- Test Automation
Continuous Service Improvement (CSI)
CSI is a continuous process which involves analysis of key KPI (Key Performance Indicators) and CSF (Critical Success Factor) metrics, learning from past successes and failures with the primary aim of continually improving the effectiveness and efficiency of IT processes and services
- Failure Mode Analysis (FMA)
- Performance Optimization
- Templates & Checklists
- Industrialization & Automation
Retail
Insurance
Healthcare
Life Sciences
Investment Banking
Subject Matter Experts
360 degree perspective
Experienced team
Consulting mindset
